We strive to deliver all products by first class post and if you order with us before 4pm your item will be dispatched the same day.
If the order is received after 4pm it will be processed and dispatched the next working day.
As the item is travelling by standard post we hope you should receive it within 5 working days, however should there be any problems we will follow up immediately.
All of our items are packaged in "Precious" branded packaging and specific product packaging when applicable.
RETURNS & REFUNDS
Here at Precious we are confident you will like each and every purchase. If however for some reason you are not happy with your product, follow these easy steps to customer satisfaction:
1. Post your item back to us within 7 working days, by registered post with proof of purchase and in original packaging.
2. Sit back safe in the knowledge that we will refund you the full original purchase and delivery charge, as soon as possible but no later than 30 days after notification.
3. All goods returned worn or damaged will not be accepted and returned to the customer.
4. Be happy and content with the service you have recieved and ready to shop with us again.
The only cost to you is the return postage and the only non refundable items are pierced jewellery of any kind, due to obvious health and hygiene issues.
Thank you for shopping with us here on line and we hope you never need to worry about the refunds and returns policy!
Questions about your order? Click here to contact us